I have trouble with BMC and Extras

Hi .everybody
How can I make the fans watches the video even they pay coffee?
Does it possible to use( Extras )botton automatically?
I have a fan paid for coffee.I left my BMC link(Extras)for watching video. She couldn’t do it. When followers pay do they can click claim botton?
Thank you!

When you set up a membership plan or an extra, you can edit the reply message contributors get when purchasing the item. I’d add to the message a link to the video.

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